مهارات الاتصال بالانجليزي

بسم الله الرحمن الرحيم

يحمل البعض منا ابجديات اللغه الانجليزيه والبعض يجيدها ولكن نفقدها احيانا وتضيع منا ابسط الجمل واسهل الاستفسارات لقلة الممارسه او لاننا لانملك الا صيغه واحده للتساؤل عن أمر ولانملك سواها فان تاهت عنا!! لانحصل على مانريد وهاأنا أحمل اليكم مجموعه علها مفيده وان تاه منا امر لن ننسى الاخر
و من المفضل أن تنسخوها و تحفظوها فى ملف Word


YOUR COMPLETE GUIDE OF THE ENGLISH COMMUNCATION SKILLS


Asking for information
طلب معلومة


Excuse me. Could you tell me where ... is?
Excuse me. Can you tell me...?
Do you know...?
You wouldn't know..., would you?
Do you happen to know...?
I'd like to know..., please.
And there's another thing I'd like to know...
I would be interested to know...
Please could you tell me...



Asking for directions
السؤال عن الإتجاهات
Excuse me, could you tell me how to get to ... (place), please?
Which way is the ... (place), please?
Could you tell me where ... is, please?
Do you know where ... is?



Asking someone to repeat
طلب اعادة ما قاله شخص ما


Could you say that again, please?
Would you mind repeating that, please?
Could you repeat that, please?
I'm sorry I didn't catch that.
I'm sorry, what was ... again?
I'm sorry?
I beg your pardon?
I'm sorry, what was that?


Checking that you've understood
التأكد من أنك قد فهمت



So, I / We have to...
Do you want me / us to...?
Am I / Are we supposed to...?
Should I...?
So, the (general/basic) idea is to...
Do you mean...?
Does this mean that...?
So am I right in saying...?
So, what you're saying is...



Expressing uncertainty
التعبير عن عدم اليقين



I'm not really sure but I think...
I can't say for certain but...
It's difficult to say exactly but perhaps...
I couldn't say, really...
I'm not sure.
I don't know for sure but...



Giving yourself time to think
اعطاء نفسك الفرصة لكى تفكر


Well, let me see...
Let me think...
Let me get this right...
Um, well, that's a difficult question / that's an interesting question.
I'll have to / Let me think about that for a moment...
I think it's difficult to answer that question...
How shall I put it?...
Now, how can I best say this...?


Interrupting politely
مقاطعة الحديث بأدب


Could I just say something?
Actually, I'd just like to say...
Sorry to interrupt, but...
Oh, while I remember / before I forget...
Excuse me...
May I interrupt?


Saying you don't know
التعبير عن عدم التعرف على أمر ما


I'm afraid I can't help you.
I'm sorry, I don't know.





Showing interest
اظهار الإهتمام



Uh-huh!
Right!
Really?
That's interesting!
And?
What then?
Oh?
What happened next?


Showing that you're listening
أظهار أنك تستمع بشغف


Now, you mentioned...
So, that's how...?
Yes, I was going to ask you about that...
Could you give me / us an example of...?
Could you explain in more detail...?


Thanking and responding
التعبير عن الشكر و الإمتنان

Many thanks.
Thanks a lot.
Cheers!
That's very kind of you.
Thank you very much
Not at all.
It's a pleasure. / My pleasure.
You're welcome.
Don't mention it.
Any time.
That's OK / all right.
I'm glad to have been of some help
.


Apologising
الإعتذار



Sorry
I'm very/awfully/so/extremely sorry.
Excuse me.
Sorry, (it was) my fault.
I do apologise.
Please accept my apologies.
Accepting an apology
That's all right/OK.
Not to worry.
That's quite/perfectly all right.
No reason/need to apologise.
Don't worry about it



TALKING ABOUT ACTIONS
التعبير عن الأفعال



Giving instructions
اعطاء التعليمات


Make sure...
Remember... (to do).
Be careful... (not to do).
Don't forget... (to do)
Giving directions
Go straight on.
Take the first/second on the left / right.
Turn left / right.
Go along... as far as...
Take the number 7 bus / tram.
Get off (the bus / tram) at... (place).
Carry on until you see...
Look out for...


Checking someone has understood
التأكد من الشخص قد فهم ما تصبو إليه


Are you with me?
Did you follow that?
Have you got that?
Is everything clear so far?
Does that seem to make sense?



Sequencing actions
كلمات الترتيب ( التتابع )


First of all, ...
Next, ...
Then, ...
After that, ...
Finally, ...



Making suggestions
الإقتراح



Shall I / we... (do)?
Let's... (do).
Why don't I / we... (do)?
How about... (doing)?
What about... (doing)?
I think we should... (do).
I suggest that we... (do).
It might be a good idea if we / you... (do).
I think the best way of dealing with this situation would be to... (do).
If you ask me, I think we / you should... (do).
We could...



Agreeing to a suggestion
الموافقة على اقتراح



Yes, I think that's a good idea.
That's probably the best option.
Sure, why not?
Yes, definitely.
By all means.
Good idea!


Rejecting a suggestion
رفض اقتراح


Yes, but wouldn't it be better to... (do).
That's a good idea, but... (do).
Making invitations
What are you doing on... (day)?
Have you got any plans for... (day/time of day)?
Would you like to... (do)?
Do you fancy... (doing)?
What about... (doing)?




Accepting an invitation
قبول دعوة


Yes, I'd love to.
Yes, that would be great.
Refusing an invitation
I'm afraid I'm busy on... (day). How about next... (day)?
I'm sorry I can't. I'm... (doing something else).
I'm afraid I can't make it. I'm... (doing something else).
I'd love to, but...
That's very kind of you, but...


Expressing a preference
التعبير عن مفاضلة أمر ما


I'd much rather... (do) than... (do something else).
I prefer... to...
I'd prefer to... (do).
I think... is much more interesting than...
I don't find... half as interesting as...
I like... better than...


Making recommendations
اعطاء التوصيات



You mustn't miss the...
You must go to the...
You've got to... (do)
You'll love the...
I wouldn't recommend the...
You definitely wouldn't enjoy going to the...

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